At Firewave, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect: 

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us. This may include your name, email address, or any other information you provide while using our services. 

 

1.2 Non-Personal Information: We may also collect non-personal information about you automatically when you interact with our website. This may include your IP address, browser type, device information, and other anonymous usage data. 

2. How We Use Collected Information:

2.1 Personal Information: We may use the personal information we collect from you for the following purposes:

• To communicate with you and respond to your inquiries. 

• To improve your experience and improve our services.

• To provide our services and fulfill your requests. 

• To send periodic emails about our self-improvement program, promotions, or other relevant information. You can choose to stop receiving these emails at any time.

 

2.2 Non-Personal Information: We may use non-personal information from you for the following purposes:

• To improve our services, and enhance user experience.

• To analyze trends and stay up to date.

• For analytical and statistical purposes.

• To know more about our visitors.

4.  How We Protect Your Information: 

3.1 Data Security: We implement appropriate data collection, storage, and processing practices as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our platform we have taken the necessary security measures to preserve your data.

 

3.2 Third-Party Service Providers: We may enlist trusted third-party service providers to help operate our business and provide our services. These providers have access to your personal information solely to carry out specific tasks on our behalf and are required to keep it confidential.

5. Disclosure Of Information: 

4.1 Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

 

4.2 Business Transfers: If there is a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

6. Children's Privacy

Firewave's services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18 years of age, you may not use the Firewave services or submit any personal information to us unless you have received permission from your parent or guardian.

 

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us at contact@firewave.xyz, and we will take steps to remove that information from our systems.

 

If you are under 18 years of age and wish to use the Firewave services, you must first obtain permission from a parent or guardian, who must agree to monitor your use of our services. Firewave does not assume any responsibility for the consequences resulting from a child's use of our services without proper parental or guardian permission and supervision.

7. User Rights:

We’re trying our best to provide our users with control over their personal information. While we do not currently offer a self-service option for users to directly delete their accounts, we are committed to addressing such requests promptly.

 

If you wish to exercise your right to access, correct, or delete your personal information, please contact us at contact@firewave.xyz. In your request, please provide sufficient information to verify that you are the account holder or have the authority to make such a request. This may include providing specific details about your account or other relevant information that can help us confirm your identity.

 

Once we have received and verified your request, we will take appropriate actions to address your concerns, which may include providing you with a copy of your personal information, making necessary corrections, or deleting your account and associated personal information from our systems, subject to any legal requirements or exceptions.

 

Please note that even after your account is deleted, we may retain certain information as required by law or for legitimate business purposes, such as maintaining records for tax, legal, or accounting purposes. However, we will make reasonable efforts to minimize the retention of your personal information beyond what is necessary.

8. Data Retention:

Firewave retains personal information collected from users for as long as necessary to provide our services and contact with you, subject to legal requirements. Since we do not currently offer a self-service option for users to delete their accounts, we will retain user data until we receive and verify a request from the user to delete their account and personal information.

 

When we receive a verified request from a user to delete their account, we will promptly initiate the process of deleting or anonymizing the user's personal information from our systems, unless we are legally required to retain certain data for a specified period of time. However, we may retain some information in aggregated or de-identified form for analytical purposes, subject to applicable laws and regulations.

 

Please note that even after your account is deleted, we may retain certain information as required by law or for legitimate business purposes, such as maintaining records for tax, legal, or accounting purposes. However, we will make reasonable efforts to minimize the retention of your personal information beyond what is necessary.

9. Changes to the Privacy Policy

Firewave is committed to continually improving our services and expanding our range of products for your benefit. As we grow and evolve, it may be necessary to update our Privacy Policy.

Periodic Updates: We reserve the right to modify or update these Privacy policies at any time. Such changes may reflect the addition of new features, services, or resources, as well as adjustments to our policies to better serve our community.

Notification of Changes: Whenever we update our Terms of Service, we will inform you through appropriate channels, such as email notifications or announcements on our website and Discord community. It is your responsibility to review any changes made to these terms.

Continued Use: By continuing to use Firewave's services after any changes to this Privacy Policy have been posted, you agree to be bound by the updated policies.

9. Contact: 

If you have any questions or concerns about this Privacy Policy or our practices email us at contact@firewave.xyz  we’ll try to respond to the email as fast as possible.

Active Date: 07-06-2024